Ingrid C Dvq

Don't buy fish here

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They assured me the grouper was fresh. I get home, put it on the skillet and it smells rotten. I bring it back the next morning, their answer: I didn't tell you it was fresh!!! Shocked And then, they gave me a credit note which you cannot draw from. You have to spend it in full. I will be darned if I spend more than those 40$ ever again at Western Beef Ingrid Chemaly - customer no more
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Cons:
  • Rotten
Reason of review:
Return, Exchange or Cancellation Policy
Heather d Xes
map-marker Bronx, New York

Scarecrow

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Me and a good friend went to western beef on forest avenue. We walked in thr doors which were wide open 10:20 p.m. we went to get bread an some sandwich meet an a jar of mayo. As we came out of the aisle from the mayo a ghost girl working the front in a blue vest began yelling an saying obscenities to another employee about the store being closed. She then got on the speakers very discourteously yelling to the customers that the store was vlosed we had asked one of the employees which was the other female employee who completely ignored us. The girl who was very rude was also very unkempt. Her hair looked like she just got out of bed her clothes were filthy and she had a very disheveled. This is a very bad look for a business to have such an employee representing them an speaking to customer like that. If it was close why were both doors open and not only that but there were 2 people on line checking out at the first cash register
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Reason of review:
Poor customer service
Anonymous
map-marker New York, New York

Western beef of elmont charge extra prices .

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They charge exra prices ,on the sign is one price and the cashier charge different price. I caught then 3 times . Please look it and correct it. Thanks
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Reason of review:
Pricing issue
deborah s Vah

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Verified Reviewer
| map-marker Vista, California

Joe kern from western beef sold my mom (93yrs) bad beef and sea food

my mom is 93..joe kern came to her mobile home and ? gave her a deal to buy western beef (his lt. blue shirt had western beef tag sowen on. he took her for 348.00 and cashed the check fast...we have a copy of that check..he said western beef gave him product this time of year and he wanted to sell it. he drove a white van. i need any info you can give me to take this to civel court...the meat and sea food is bad...i will also name western beef in my complaint...he sold to others in a non-soliciting mobile home park for seniors...please help. my mom is on disability...seniors please beware.....
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Loss:
$348
Cons:
  • Salesman
Reason of review:
your employee sold bad product and took advantage senior in your co. name

Preferred solution: Let the company propose a solution

Ayala J Keg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Old bad meat

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I have brought cubed steak and ground beef which looks red on the outside but when you open and separate the meat, it green and brown. It smells foul too. I will not be buying any meat there ever again. I wish I had taken a picture but I got so upset that I paid $11 for bad meat and I threw it out right away.
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Reason of review:
Bad quality
Melburn Psi

Worst place ever.

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Went shopping at the western beef in the Bronx New York , which was Aug 2nd. at around 3 P.M. or so, being that I no longer live in NYC, and I stopped shopping at western beef long ago I went with my daughter to buy some food.First problem, could not find a public bathroom. I most have waked around for over 20 minutes asking worker after worker if there was a public bathroom and if so where was it located. Never got to see and or use it had to run across the street and thank god for the funeral home being open and the folks where alright with me using it. I am a disabled Veteran.I stopped going to western beef years ago, when it was found that the meat that they sell was getting people sick and they like to pull the bait and switch which is to offer a low price and then have signs saying that the price is low but then get you at the register.Was in the meat dep.t with my daughter having a great time, picked up a package of Beef and showed it to her. I then l went looking for the .99 cent 12oz All Beef hotdogs which they have
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Loss:
$500
Cons:
  • Distasteful
  • Was almost atacked by a worker
  • Salesman
Reason of review:
Almost attacked by a worker, Manager did nothing as the worker in a fit of rage throw food all over floor,

Preferred solution: Retrain workers and fire the person who wanted to attack me. Check your cameras.

Anonymous

Review.

Western Beef. In keeping with the story line of their services. I tried to contact the main office. Nothing. The person who has a website just for complaints, makes you fill out all of the paperwork, and then the website doesn't let you upload the complaint. If you call and reach some one, they can never helooked you or they transfer the call to someone's voice mail. I will never shop there again.
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Reason of review:
Poor customer service
Anonymous
map-marker Elmhurst, New York

Unprofessional manager and worse delivery

The worse experience shopping. The staff, most of then teenager, are very unprofessional and lack of social skills. The manager is the worse of all. He did not seem very interested in what going on in the store and did not answer the phone during the time I was trying to find out what was happening with the delivery. I live one block from he store and i took then four hours to delivery my grocery and they could care much, much less. Also the store is messy with merchandise stock on the floor all the time. I really wonder were this company finds it employees.
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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker New York, New York

Poor service

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On 1/25/2016 I went into Western Beef on Merrick Blvd in Queens with my work bag. The security demanded my bag. I'am a state worker and my bag contained confidential documents reg. the community I serve. I spoke to the manager in attempt to resolved this matter. The manager was most belligerent and unprofessional. He told me that person in the community steal a lot. I assured him that I don't steal. This encounter was most embarrassing as the manager tried to get other customers involved. Truly disgusting!
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Cons:
  • Distasteful
Reason of review:
Poor customer service

Preferred solution: To be contacted to discuss and resolve this matter.

Anonymous
map-marker Las Vegas, Nevada

Worst meat ever!! YOU NEED TO READ THIS!!!!!!!

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Filets are sirloin filets not filet mignon as the salesman represented the cuts of beef. Hamburger is rubbery. Plain chicken breast stated on the box 35% solution added. The salesman stated free range, hormone free chicken *** from Petaluma Farms in California. I call Bull__it. The meat is a very inferior product packaged in Minnesota from dairy cattle. I researched the company myself. This is not grass fed beef from Nebraska and Iowa as stated by the salesman. You can become a meat salesman an buy the same product for 80% less than Western Beef and Seafood sells it for. Please don't give the meat salesman your hard earned money and don't fall for the extras scam they try and hook you with. Spread the word to your neighbors and go to your local market where your business is appreciated.
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Cons:
  • Salesman
1 comment
Guest

Thank you. A huge dude saying he was the owner of the company just banged on my door like there was a huge emergency happening, which is why I reluctantantly opened the door.

He's been here before with the same sales pitch. Thanks for your reveiw.

Benett Kkw

Complaint about Employee on West 16 st in Manhattan NY

Today about 10 am I ask thye Bucher LADY on 16b St for a Whole turkey , and she was very NASTY with me, i calling me stupid, , I am a regular customer on west 16 st, I spoke with the manager .THID KIND OF PEOPLE IS NOT GOOD FOR A BUSSINESS.and very bad experience on western beef on 16 ST in THE MEAT DEPARTMENT THE MANAGER SAID TO ME THAT , i have a lot problem with that depatment and many people complaint, I WILL RECOMENDED NOT TO GO TO THE MEAT DEPARTMENT, if you ahev any question I am Aratta 212-581****
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Reason of review:
Poor customer service
1 comment
Guest

NEEVR BEEN RESOLVE

I Will never shopping at western beef anyore in my life

Dov Luz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Disgusting customer service

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On Wednesday, September 16, 2015 at approximately 8:45pm I was embarrassed, made fun of, disrespected and bullied by 2 employees at the Merrick Blvd, queens, NY location by 2 of your employees, E (Cashier) and M (Supervisor). When I asked to speak to a supervisor, my request was blatantly ignored. I spoke to an assistant manager, K, who I explained what had taken place. K, was very nonchalant and showed no signs of empathy or concern. I left the store unsatisfied and upset. I will be taking legal action against the store and M personally! The filed petition will be in reference to what M said to a customer about me while I was leaving. You guys lost a loyal customer and I will gather my groceries and return everything. I rather give my business to a business who respects me, treats me like a human, and make me feel comfortable enough to shop there again. Thank you in advance, Sincerely, Former dissatisfied customer.
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Loss:
$206
Cons:
  • Customers
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Elberta Esq
map-marker Henderson, Nevada

Beef hardly restaurant quality

Bought all three packages from "Randy", who guaranteed all items were first class restaurant grade and came with a money back guarentee. While the chicken seemed ok, but the beef was poor quality, even had gristle in the filets. i have yet to try the seafood and frankly didn't want to after being so disappointed with the beef. Numerous calls to "Randy" and the other numbers provided for customer service and a request for service via their website all went unanswered. Was forced to file a complaint with the BBB, no response yet. Don't walk away from these guys, run! You've been warned.
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Loss:
$545
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

Company provided a refund for unused product, no further issue.

Anonymous
map-marker New York, New York

Western Beef And Seafood Staff Review

The western beef market in Roosevelt LI the management runs it like they don't care about the customer long lines for a few ltems it's a neighborhood store and u do have people with fix income I think the store can accommodate the customers better go to the store and see how management treats the customers. Remember the customers is always right.
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Reason of review:
Poor customer service
Anonymous
map-marker Indian Wells, California

Western Beef and Seafood - Meat Review from Indian Wells, California

Western Beef and Seafood is a scam hunting for new victims daily. Meat is of poor quality and very expensive. Salesman are ruthless. This company started in California and moved to Las Vegas after troubles with customers. Salesman said the company in California was not same company. When you look at freezer and the truck representing Western Beef and Seafood there are painted over California phone numbers and stickers. This is a business that will scam and cheat you every chance that you give them. Please don't fall for their slick talking ways. The owner of this company can't have any morals selling cheap and treated meats at the prices they ask for. Please look up their meat supplier online you will also benefit looking up door to door meat sales. Hopefully this will help some people from making the mistake I did.
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Reason of review:
Bad quality
Anonymous
map-marker Acton, California

Meat Review

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Western Beef & Seafood a total ripoff. Meat is poor quality and very much more expensive than you can purchase at any grocery store. Run away fast and keep your money.
View full review
Reason of review:
Bad quality

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